Goals & Challenges

VipRede was looking for a locally deployable security system. The most important reason was that none of the Cloud systems could guarantee a monthly cost. As an MSSP with a principle of transparency, VipRede's main focus was to let its customers know what to expect each month.
To meet the expectations and needs of its customers, VipRede needed the following from their security system:

• Local installation options to deliver consistent performance and simplified troubleshooting
• A clear and simple path to ensure the scalability of their operations
• A next-gen solution that can adapt to the future of the industry
• Broad integration possibilities to gain the flexibility needed to meet customers' security needs without compromise.

As they always aim to provide the best quality services to their customers, VipRede tested several SIEM solutions to find the most suitable solution for their goals and challenges. At this point of the journey, their paths crossed with Logsign.

Solutions

The main reason that led them to choose Logsign SIEM was the responsiveness of Logsign's commercial unit. Transparency and trust were the primary priorities of both companies while working with their partners. Mutual evaluation and approval of the roadmap were the main reasons why the process continued quickly and effectively. The Logsign team created a detailed solution strategy by analyzing VipRede's pain points and quickly created a POC to demonstrate its feature set.
The main factors that impressed the VipRede Security team while using Logsign SIEM were:

• Comprehensive features
• Queries' responsiveness
• Simplicity and usability of the interface
• Organization of logs
• The breadth of the integration pool

Throughout the process, the Logsign team continued to make customized improvements to the product in line with VipRede's unique needs, such as quickly developing and adapting missing integrations.

The VipRede team knew that the ability to make exceptional improvements in a short time was one of the critical factors for the success of Logsign's next-gen SIEM.

Result

Initially, VipRede was looking for a solution to supplement its other offerings. After using Logsign, they shifted their focus. Logsign SIEM, being a flexible solution with next-gen features and vast integration possibilities, has become an important tool for VipRede to perform much more holistic cybersecurity operations. Logsign SIEM is now the cornerstone of their MSSP program.

With Logsign deployed locally, customers' cybersecurity postures continue to work with high and stable performance, and the team makes rapid improvements according to customer needs. This increases the efficiency of all cybersecurity operations. The most important proof of the effectiveness of Logsign's solution for VipRede is the outstanding feedback from their customers. The responsivity that Logsign SIEM has added to the existing SOC infrastructure has earned the respect of VipRede customers. The continuous support provided by the Logsign team for the product was another factor that increased overall customer satisfaction. VipRede is pleased with the contribution of its partnership with Logsign to its customer satisfaction and SOC capabilities and wants to continue to shape the future of cybersecurity with Logsign for the long term.

About VipRede

Founded in 2002 as a Broadband Internet Service Provider, VipRede has evolved into an industry-leading managed security services provider with the broadest portfolio in Espirito Santo, Brazil.

Offering services such as Data Centers, Networks, and Security, VipRede takes care of the data and continuity of IT services for over 700 organizations across Brazil. Their client base spans various business verticals, including healthcare, retail, and finance. VipRede's clients include the largest financial institution in the state, two of the largest hedge funds operating in Brazil, more than 14 private hospitals, over 9 supermarket chains, and two of the state's largest local household goods retailers. They have established themselves as a trusted partner for organizations across different sectors in Brazil.

Testimonial

Logsign Next-Gen SIEM is a game changer for VipRede. The correlation of events is exceptional and enables us to demonstrate our exceptional service to the customer visually. Giuseppe Feitoza CEO

About Logsign

Logsign is a global vendor that specializes in providing comprehensive cybersecurity solutions that enable organizations to enhance their cyber resilience, reduce risk, and streamline security processes while decreasing HR and operational chaos. Logsign consistently offers an efficient, user-friendly, and seamless platform and employs the latest technologies to establish secure, resilient, and compliant environments while providing organizations with comprehensive visibility into their IT infrastructure, enhancing threat detection capabilities, and streamlining response efforts. In today's complex threat landscape, Logsign ensures that businesses have a robust cybersecurity posture in place, proactively safeguarding their systems, data, and digital assets. With a presence on four continents and a customer base of over 600 enterprises and governmental institutions and mentioned by Gartner SIEM Magic Quadrant two years in a row, Logsign also has high ratings on Gartner Peer Insight and G2 sites.