SOAR for Incident Alert Management

01.11.2019 Read
SOAR for Incident Alert Management

In cyberwarfare, cybersecurity threats and attacks are constantly expanding and evolving. Due to the sophistication and modern approaches used by malicious actors, security professionals in Security Operation Centers (SOCs) are unable to deal with critical threats as effectively and quickly as possible.

Moreover, an organization may hold thousands of computers. Each of them will raise security alerts in the event of an incident and, collectively, all systems can generate millions of alerts at the same time. Is it possible for the SOC team to address these alerts manually? No, certainly not. For example, if an alert is raised due to a suspicious Email, a considerable amount of time is required to remediate this single alert. Even if they try to handle this situation manually, the most serious alert may be missed. According to a CISCO, only 56% of the alerts are processed by the average security teams. Another survey discovered that 79% of SOC teams feel overwhelmed by the sheer number of alerts they receive daily.

In this blog, we will discuss how the SOAR tool can help to deal with alert fatigue.

How Can I Handle Alert Fatigue with SOAR?

Fortunately, Security Orchestration, Automation, And Response (SOAR) platform can help to reduce alert fatigue and improve alert management. With a SOAR, following three enhancements can be achieved:

  1. Incidents are processed fast than usual
  2. False positives are removed at a large extent
  3. Apply automation as much as possible

The SOAR solution is a single and centralized location that helps SOC teams to effectively deal with security alerts and incidents. With the help of its threat intelligence feature, SOAR has the capability to automatically find and reject so-called false positives before they reach security teams in an SOC. Doing so can dramatically reduce alert fatigue and analysts can spend their precious time in other essential tasks.

How SOAR Can Reduce Manual Errors?

Since machines work on predefined principles, there are a few changes in errors. On the contrary, human can commit mistakes very often or to a large extent if they are tired and overburden, similar in the case of dealing with too many security alerts. Human error in security alerts can be disastrous. For example, addressing millions of alerts manually may skip even the most serious alert that can trigger a huge incident resulting in a data breach or huge financial loss. Conversely, if your organization has a SOAR platform, then there are no chances of human errors because SOAR is automatically dealing with alerts without requiring analysts to poke their nose.

What is the Role of Automation in managing Alert Fatigue?

Automation is the game-changer, not only in dealing with alert fatigue but also overall in cybersecurity. Since cybersecurity skills shortage is occurring tremendously, automation can significantly reduce the role of human power by automating various manual and mundane tasks that have previously been performing by manpower. Likewise, SOAR’s security automation features automatically cope with millions of alerts without requiring human effort.


As a matter of fact, it has been concluded that SOAR is the future of the IT security of organizations. Dealing with alerts manually is no longer an easy task because they are sheer in volumes. To effectively resolve all alerts, having a SOAR solution is essential for enterprises.

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