Case Management

Ensure every analyst is on the same page and contributes in the end-to-end incident life cycle.

What is Case Management?

One platform for team cooperation, incident enrichment, task assignment, and the recovery of security processes. With Logsign SOAR case management skills, security analysts and incident intervention teams have a central working environment to record and analyze all data-related information and for rapid triage, response, and coordination.

Customization of Incident Responses

With workflow templates, you may assign an analyst to respond to incidents and create full-automatic incident responses. Thus, a dynamic cyber defense mechanism is formed against attacks rapidly and easily.

Customization of Incident Responses

Task Escalation

Enable the creation of related tasks as well as the automatic completion of tasks. Either you may manually escalate tasks to specific analysts or allow the tasks to be automatically escalated via playbooks.

Task Escalation

Case Grouping

Group similar cases. Display related cases and investigate risk indicators and related factors.

Case Grouping

Improved Team Collaboration

Enable your team to work on a single platform to facilitate case management, security procedures, and information sharing. Provide an environment for the interactive incident response process where all analysts share information and monitor incident history easily.

Improved Team Collaboration

Prioritized Cases

Case risks are evaluated, and incidents are prioritized with pre-defined workflows. In highly critical incidents, analysts work only in the cases resulting from the root causes. Incidents are automatically escalated to analysts according to the order of priority.

Prioritized Cases