Why organizations need MSSP? As a matter of fact, if businesses are not building their SOC to manage cybersecurity, they might need to outsource their information security functions to MSSPs. The MSSPs will generally provide continuous security monitoring, vulnerability risk assessment, intrusion management, and threat intelligence. MSSPs also help in meeting compliance requirements such as the General Data Protection Regulation (GDPR) or the Health Insurance Portability and Accountability Act (HIPAA).
According to the Novell’s Business White Paper: SIEM Solutions for Managed Security Service Providers (MSSPs), “most MSSPs are not software companies at their core. They should rely on SIEM vendors to build their technology platform.” In fact, the SIEM solution enables MSSPs to deliver more value to their customers and develop their businesses more effectively. For example, SIEM can boost MSSP’s service efficiency, improve service flexibility, reduce costs, and other competitive advantages. To fulfill the needs of MSSPs, the SIEM solutions must offer the following:
When it comes to automation in information security, SOAR always plays a vital role. For MSSPs, SOAR can offer customizable playbooks that automate numerous manual and mundane tasks, resulting in reducing the involvement of manpower. Using SOAR, the MSSP can eliminate manual maintenance and writing of incident response procedures. In addition, SOAR creates a library of dedicated, customizable, and granular playbooks for every individual consumer.
Furthermore, SOAR can offer a multitenant solution to MSSP. Generally, MSSP provides a dedicated virtual SOC to its consumers along with vital security requirements or data segregation. However, with SOAR, a multitenant solution can be deployed to allow granular role-based access. Doing so can enable organizations to have their own dedicated virtual incident responders or CSIRT (Computer Security and Incident Response Team (CSIRT).
SOAR’s dashboard functionality allows MSSP to have visibility of the incident across multiple customers. The dashboard provides a wide view of numerous activities and multiple integrated tools.
The configuration manager offers updates to MSSP so that new threats can be combatted. In fact, the configuration manager centrally configures playbooks and rule updates.
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